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Mansfield University... Developing Tomorrow's Leaders Online - Quality Matters



Quality Matters


Quality Matters (QM) is a continuous improvement model for assuring the quality of online courses through a faculty review process. This is a faculty-centered, peer-review based process that is designed to certify the quality of online courses.

Building quality assurance into the online course development process assists in the efficient creation of high quality courses. Maryland Online originally developed QM as a standards-based rubric to review online courses. Learn how QM standards can be used to build quality into new online courses. Methods change, but standards of quality endure. Discover how you can create a replicable process for your program. QM is a diagnostic tool to facilitate continuous improvement of online/hybrid courses.

The Quality Matters toolset and process are:

  • Based in national standards of best practice, the research literature and instructional design principles
  • Designed to promote student learning
  • Integral to continuous quality improvement
  • Part of an inter-institutional, faculty-driven, collegial peer review process